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  1. Nesterly
  2. Safety and Security

Safety and Security

A community build on trust and safety

Trust

  • What is included in the background check?
  • How does Nesterly vet users?
  • Are users required to go through a background check?
  • How do references work?
  • When do I need to include references?
  • Do I need insurance to homeshare?

Covid-19 Safety

  • What does a Harmony survey report include?
  • How should I use the Harmony survey?
  • What is the Harmony survey?
  • Where can I include COVID-19 house policies on my listing?
  • What health guidelines does Nesterly recommend while homesharing?
  • How can I ensure my housemate is taking COVID-19 precautions?
See all 8 articles

Security

  • What should I do if a Guest wants to see my home before booking?
  • Is my personal information safe?
  • What should I do if a Guest wants to see my home before booking?
  • What personal information is shared with potential housemates while we're messaging?
  • What should I do if someone tries to get me to pay outside the Nesterly website?
  • Will my home address be visible to users?
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